Shipping & Delivery

We want your GROSHAZ pieces to reach you as smoothly as possible.

Order Processing

Orders are generally processed and dispatched within 1–3 business days, excluding weekends and public holidays.

Processing times may vary during busy periods, promotions or product launches.

Shipping Within Australia

We currently ship Australia-wide.

Shipping costs, available delivery options and estimated delivery times are displayed at checkout.

Delivery timeframes are estimates and may vary depending on your location and courier conditions.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.

Incorrect Shipping Details

Please ensure your shipping information is accurate before placing an order.

If you notice an error, contact us as soon as possible. We will do our best to assist before dispatch, although changes cannot always be guaranteed.

Additional shipping charges may apply where redelivery is required due to incorrect address details supplied by the customer.

Delayed, Lost or Damaged Orders

If your order is delayed, lost or arrives damaged, please contact us with your order number.

We will investigate the issue and provide an appropriate solution in accordance with Australian Consumer Law.

Contact Us

For shipping enquiries, contact hello@groshaz.com.au