Privacy Policy

Last updated: 2026

At GROSHAZ, we value your privacy and are committed to protecting your personal information.

Information We Collect

When you browse our website, place an order or contact us, we may collect your name, email address, phone number, shipping and billing information, order details and website usage data.

How We Use Your Information

We use your information to:

  • Process payments, orders, deliveries and returns.

  • Respond to enquiries and provide customer support.

  • Improve our website, products and services.

  • Send promotional updates where permitted by law.

  • Meet our legal obligations.

Sharing Your Information

We may share necessary information with trusted service providers, including Shopify, payment processors, delivery partners and website or marketing service providers.

Some providers may process or store information outside Australia.

Cookies & Security

Our website uses cookies and similar technologies to support shopping functions, improve the browsing experience, understand website activity and, where enabled, support advertising.

We take reasonable steps to protect your personal information from unauthorised access, misuse and loss.

Reviews & Customer Content

When you share reviews, comments, photographs, videos or feedback with GROSHAZ, we may collect and use this content to improve our services and display genuine customer experiences.

With your permission, we may also feature your photographs, videos or other submitted content on our website, social media and promotional materials.

Your Rights & Choices

You can unsubscribe from marketing emails at any time.

You may contact us to request access to, correction of or deletion of your personal information, subject to applicable laws.

If you have a privacy concern or complaint, please email us. We will review your concern and respond within a reasonable timeframe.

Contact Us

For privacy-related enquiries, contact hello@groshaz.com.au

We may update this policy from time to time. The latest version will be available on our website.